PMP Question 96

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose B0

  - Cultural sensitivity is essential in conflict resolution. The project manager should acknowledge that different cultures have different norms around conflict and communication, establish team agreements for how disagreements will be handled, and use mediation approaches that respect both cultural perspectives. Separating team members avoids the issue rather than resolving it.