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Project Management Professional · PMI
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Correct Answer: A. Plan social activities to help foster stronger interpersonal relationships and identify shared goals. The team is stuck in the storming phase, where conflicts and differences are common. To move toward norming, the PM should strengthen relationships, build trust, and help members find common goals. A ✅ — Builds trust and improves collaboration. B ❌ — Punishment can increase conflict. C ❌ — Changing the team is premature. D ❌ — Showing schedule impact doesn't resolve the underlying interpersonal issues.