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Project Management Professional · PMI
Select 2 answers.
This question asks for 2 answers, but our data marks only 1. Compare with the community discussion below for the full answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
Team norms are useful, but the question is specifically about engaging a reluctant new member. Coaching and inclusive discussion address the situation more directly. So the answer is C & E