PMP Question 414

Question

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally. What should the project manager do?
A. Help the team members to resolve the conflict in a way that results in the best team performance.
B. Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
C. Understand each team member's argument and select the one that results in less risk to the project.
D. Send both team members to the human resources (HR) department for an acceptable resolution.

Accepted Answer

Marked answer: A. Help the team members to resolve the conflict in a way that results in the best team performance.

PMP Question 414

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PMP Question 414

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