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Project Management Professional · PMI
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Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
A common format is: As a <user>, I want <feature>, so that <benefit>. If the customer says the stories do not reflect expectations, the PM (or Product Owner in Agile) should first collaborate with the customer to clarify requirements and refine the stories.
go straight to the problem : user raised the wrong user stories > rewrite the user's stories
A. Rewrite the stories to include the technical vision of the product: The customer doesn't want technical vision. B. Ask the senior developer to rewrite all the stories: This can be rejected for the same reason as Option A. C. Engage with the customer and rewrite all the stories: Seems good. D. Request approval from the company director to conduct training for the team: Training is good, but it's weird to request an approval because s/he is the PM and should arrange training by herself/himself.