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Project Management Professional · PMI
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Answer: → B. Develop different approaches based on team members’ motivation and ability When some team members underperform, the project manager should develop personalized approaches based on their motivation and ability rather than applying uniform standards, intensive oversight, or new generic measures.
A. Create a new standard performance measure based on project requirements
Why B is Correct Not all poor performance has the same cause. Some team members may: Lack skills (need coaching/training) Lack confidence (need support) Lack motivation (need engagement or incentives) Lack clarity (need direction) According to situational leadership theory, the PM should adjust their leadership style based on: Competence (ability) Commitment (motivation) One-size-fits-all solutions don’t work.