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CompTIA Project+ · CompTIA
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
The correct answer is: A. Avoiding Explanation: By taking a break and postponing the meeting to another day, the project manager is essentially avoiding the conflict temporarily rather than addressing it immediately.
Avoiding An avoiding strategy ignores the conflict. For example, you might temporarily avoid the issue if you need time to assess the situation. Perhaps the conflict is minor and new and you want to give the team time to resolve it on their own. You can also choose this option if the problem is too small to address and isn’t affecting the team’s performance. Sometimes, a conflict is a “no-win” or “lose-lose” situation. In this scenario, you can’t resolve the dispute without causing harm to somebody else. Use an avoiding resolution strategy when the issue isn’t hurting the team or resolving the issue won’t help the team.