PK0-005 Question 105

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose C1

  The correct answer is: ✅ C. Smoothing Here's why: Smoothing (also known as accommodating) is a conflict resolution technique where the project manager emphasizes common ground and areas of agreement, while downplaying differences. It’s typically used for minor disagreements or when maintaining harmony is more important than fully resolving the conflict. In this case: The disagreement is minor The PM wants to reduce tension by focusing on agreement Smoothing is an appropriate short-term approach to maintain team cohesion

• Chose C2

  Definitely C

• Chose C2

  smoothing A conflict resolution technique that emphasizes areas of agreement rather than differences. With this technique, the project manager helps team members to accommodate the concerns of other people