PGMP Question 127

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

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  - Intangible benefits should be included in the benefits realization plan with appropriate measurement approaches. Proxy metrics (e.g., employee satisfaction surveys for morale), qualitative assessments, or composite indices can be used to track intangible benefit realization. Exam tip: Intangible benefits are real benefits—use proxy metrics or qualitative methods to measure them rather than excluding them from the plan.