ITIL-4-FND Question 91

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• 1

  Correct answer : - a role

• Chose B3

  B - 2.2.2. Service consumers --> Service consumer is a generic role (...) When receiving services, an organisation takes on the role of the service consumer. A. an organization --> takes on the ROLE. C. a team --> team members take on that ROLE. D. a supplier --> provides a service.

• Chose B1

  Role for sure.