ITIL-4-FND Question 38

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose B1

  A version of a product, service, or other configuration item made available for use

• Chose B2

  C is the definition of an incident . It is B

• Chose C1

  90% sure it's C. The scenario points directly to it.