Preparing Practice Exam…
Please wait a moment while the system generates the exam questions, answers, and study session.
Please wait a moment while the system generates the exam questions, answers, and study session.
ITIL 4 Foundation · ITIL
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
from official manual : A conceptual or visual representation of how the organization co-creates value with its customers and other stakeholders, while also showing how the organization manages itself.
Im just planning to take ITIL V5. Wondering someone already purchased this and took the exam?
Definition: "Operating model is a conceptual and/or visual representation of how an organization co-creates value with its customers and other stakeholders, as well as how the organization runs itself." "A set of organizational resources designed for performing specific work or achieving a particular objective" is referring to a "management practice"