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Entry Certificate in Business Analysis (ECBA) · IIBA
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4.1.3 Inputs page 57 • Needs: guides the preparation in terms of the scope and purpose of elicitation activities. Elicitation can be used to discover the needs, but in order to get started there must be some need that exists—even if it has not yet been fully elicited or understood. • Stakeholder Engagement Approach: understanding stakeholders' communication and collaboration needs helps plan and prepare appropriate and effective elicitation events
B & C are correct p. 56
ANSWER: C Page 57 – BABOK V3 Stakeholder Engagement Approach: understanding stakeholders' communication and collaboration needs helps plan and prepare appropriate and effective elicitation events.