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Certification of Capability in Business Analysis (CCBA) · IIBA
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The RACI matrix (Responsible, Accountable, Consulted, Informed) is a responsibility assignment matrix used to clarify roles and responsibilities in business analysis activities. Each role is mapped to tasks or deliverables using the four key designations: Responsible (R): The person/role performing the work. Accountable (A): The person/role ultimately answerable for the task’s completion (only one per task). Consulted (C): Those whose input is sought (two-way communication). Informed (I): Those kept updated (one-way communication). BABOK Reference (Chapter 2: Business Analysis Planning and Monitoring - Stakeholder Analysis): The RACI matrix is explicitly mentioned as a tool to define stakeholder roles and responsibilities, ensuring clarity and avoiding overlaps or gaps in accountability.
Responsible, Accountable, Consulted, and Informed.
Responsible, Accountable, Consulted, and Informed.