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Certification of Capability in Business Analysis (CCBA) · IIBA
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Desired outcome: Represents the future state of the organization—the specific business goals, benefits, or changes the organization aims to achieve. It describes "what" the organization wants to accomplish. Solution: Refers to the means (e.g., process, system, product, or practice) used to achieve the desired outcome. It answers "how" the organization will reach the future state. The BABOK Guide (Chapter 6: Strategy Analysis) emphasizes that defining the desired outcome is critical for understanding the business need, while solutions are designed to bridge the gap between the current and future states.
A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome. Most Voted
The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.