CBAP Question 123

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose B1

  If the analyst sits next to the employee, assists in completing transactions, and actively participates in the work to understand the complex steps, the official and literal term in BABOK is Apprenticeship (which is translated in the options for this question by its globally common synonym, Shadowing).

• Chose B1

  BABOK Alignment: Shadowing is an elicitation technique where the analyst follows a stakeholder and may participate in their tasks to understand their processes (BABOK Section 4.3.4). Martha’s participation in Sarah’s work to learn the steps aligns with this definition. Scenario Fit: The phrase “working alongside Sarah” and “helping Sarah complete the work” indicates Martha is actively involved, which is characteristic of shadowing, not just observing.

• Chose B2

  Babok V3 pg 306 - Active observation is when you observe and ask questions, ask why they are doing it that way etc but not Actual Participation. Once you start to do the work too its beyond observation its more apprenticing (or sometimes called shadowing).