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Palo Alto Networks Certified Security Service Edge Engineer (Prisma Access SASE) · Palo Alto Networks
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- SincePhase 1 of the IPSec tunnel is establishedbutPhase 2 traffic is not being received, theTunnel logsin Strata Logging Serviceshould be reviewed.Tunnel logsprovide visibility into IPSec tunnel establishment, Phase 2 negotiation, and any errors or dropped packets related to encrypted traffic. This will help identify whetherESP (Encapsulating Security Payload) traffic is being blocked, mismatched security associations (SAs) exist, or if there are other issues with Prisma Access responding to Phase 2-encrypted packets.