Users report they are unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was installed directly from the manufacturer’s support website as recommended, it has now been recalled and removed from the website, as the update unintentionally installed unauthorized software after a reboot. Which of the following steps should the administrator perform to restore access to the application while minimizing downtime? (Choose two.)
Select 2 answers.
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