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Project Management Professional · PMI
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When an identified stakeholder raises an active concern that may affect project value or business justification, the project manager should address the issue collaboratively with the relevant stakeholders before continuing execution. Since the finance team's objection to the ROI has already occurred, this is an issue, not a future risk. The appropriate response is to facilitate alignment among the stakeholders, evaluate the impact on expected business value, and agree on the necessary course correction
Correct Answer: D. Schedule a meeting with the product owner and finance team to agree on course corrections. The finance team is a key stakeholder because they must approve the ROI. Since they were not involved in developing the business case, the PM should bring the relevant parties together, understand the concern, and agree on the appropriate corrective action. A ❌ — Updating the communication plan alone won't resolve the ROI disagreement. B ❌ — Scope management is not the main issue. C ❌ — Ignoring the issue until delivery could seriously affect project acceptance. D ✅ — Direct collaboration with the product owner and finance team allows the issue to be resolved and course corrections agreed upon.