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Project Management Professional · PMI
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The project faces a risk of staff turnover during a large, multi-year deployment. The project manager should reduce dependence on individual specialists and ensure that other team members can take over critical responsibilities if someone leaves
Staff turnover cannot always be prevented, particularly on a long-duration project, so the project manager should reduce the project's dependency on individual resources. Training, mentoring, and coaching broaden team competencies and transfer critical knowledge across the team. Developing additional trained staff as backups ensures that qualified resources are available if key personnel leave. Together, these actions reduce the delivery impact of turnover and improve project continuity. A recognition program may support motivation and retention, but it does not provide the same direct protection against the loss of critical skills and knowledge.
Correct Answers: C and D The main risk is staff turnover. The PM should reduce the project's dependency on individual employees by developing skills and creating backup resources. C ✅ — Training, mentoring, and coaching increase team competencies and make knowledge less dependent on specific individuals. D ✅ — Having additional trained staff provides backup resources if someone leaves. Why not E? Recognition can improve motivation and retention, but it doesn't directly provide a backup for critical skilled resources.