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Project Management Professional · PMI
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
A: The root cause is supplier performance, which falls under procurement management. Work to resolve the issue first, then communicate or escalate if necessary. B: This option skips directly to stakeholder discussions without first engaging the group responsible for supplier management.
The Internal Authority: The purchasing (or procurement) department owns the legally binding contracts, Service Level Agreements (SLAs), and terms with external vendors. They have the formal authority and leverage to hold suppliers accountable, expedite deliveries, or enforce penalties for non-performance. Focus on Impact: By approaching the purchasing department with data specifically highlighting the critical path issues
The PM should collaborate with the purchasing department to leverage their contractual authority over non-performing suppliers. Since the delays affect the critical path, immediate coordination with procurement specialists is necessary to mitigate schedule risks and ensure contract compliance.