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Project Management Professional · PMI
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
Because C seems a bit like being a stalker.
C : It's important to understand what they're discussing first, rather than intervening immediately when your team members are arguing in public. Wait until your team members' emotions calm down, and give them insight into the function from an objective point of view. This helps team members understand their opinions and re-check their project objectives.
D is correct