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Project Management Professional · PMI
Select one answer.
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Defect After Delivery? Check the Support Plan Plan how the delivered product will be supported after delivery. A project manager should proactively plan: 1)Warranty period 2)Defect correction process 3)Maintenance responsibilities 4)Support model after delivery 5) Who pays for fixes after acceptance
The answer should be B. In the PMP problem, you have to choose the most fundamental solution, but since D is a post-mortem measure, I think B, which is a preventive measure, is the solution.
Why the client has to be in a meeting with PM to review the quality plan? client just needs his/her product to be ready. as per question, it was accepted by client. Out of the given options, D is the most somehow covers the answer. Originally, all the finish products must be reviewed and accepted by client and once client approved it then the PM can close out the project. So i believe the word " supported after delivery" on option D means that the final product should have been fully reviewed with client and get supported if the defects found during the review.