PMP Question 278

Question

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours. The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues. What should the project lead have done initially to avoid this situation?
A. Involved operations stakeholders during planning
B. Reviewed the project management plan
C. Increased support hours for the hours of operation
D. Created a detailed operations manual

Accepted Answer

Marked answer: A. Involved operations stakeholders during planning

PMP Question 278

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PMP Question 278

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