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Project Management Professional · PMI
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You must verify against the baseline before you meet with the client. Must know what the DoD is so that when you meet with the client, you understand whether its requirements have not been met vs. they were expecting one thing and received another.
Verify Against the Baseline: The project manager must review the original scope documentation, the technical requirements, and the formal acceptance criteria that were signed off at the start of the project.Determine the Path Forward:If the deliverable fails to meet the established criteria, the project team must fix it as a quality issue before the project can be closed.
B is correct. Customer expectations is not meeting, why meet with him? Before need check the requirements