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PMO Certified Professional · PMI
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- Correct answer : B — Conduct lessons learned sessions and incorporate feedback into governance procedures A . Incorrect. Keeping the existing framework unchanged disregards the purpose of lessons learned, which is to drive continuous improvement. Governance frameworks should evolve based on feedback and past experiences to remain effective and aligned with organizational needs. B . Correct. Conducting lessons learned sessions and incorporating feedback into governance procedures ensures the framework is updated using real-world insights and best practices. This supports continuous improvement, evidence-based updates, and alignment with organizational goals, which are core PMO governance principles. C . Incorrect. Relying solely on the PMO director for revision ideas limits input and overlooks valuable perspectives from project teams, stakeholders, and governance participants. Effective governance updates should be informed by broader input and actual performance data. D . Incorrect. Outsourcing the entire redesign removes ownership from the PMO and internal stakeholders, potentially losing internal context and culture. While external consultants can provide expertise, the PMO should lead the process to ensure alignment and buy-in.