This question requires that you evaluate the underlined text to determine if it is correct. A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone. Review the underlined text. If it makes the statement correct, select `No change is needed.` If the statement is incorrect, select the answer choice that makes the statement correct.
Select one answer.
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