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CompTIA Project+ · CompTIA
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The correct answer is: B. Requirements Traceability Matrix Here's why: The Requirements Traceability Matrix (RTM) is a key tool used by project managers to: Track requirements throughout the project lifecycle Ensure each requirement is accounted for in the final deliverables Validate that the developed functionality matches what was originally requested and agreed upon In this case, stakeholders are saying the software doesn’t meet expectations. The PM can use the RTM to: Compare the actual functionality against the approved requirements Identify whether the issue is due to missed requirements, scope creep, or miscommunication Drive the conversation toward objective resolution based on documented requirements
Definition: An RTM is a document that links requirements throughout the validation process. It ensures that all requirements defined for a system are tested in the test protocols. Purpose: It helps in tracking the completeness of the project by mapping user requirements to the deliverables produced. Functionality: The RTM allows the project team to trace each requirement to its corresponding design elements, development tasks, and testing cases.