When working with agents in the support center via online chat, your organization's customers often share pictures of their documents with personally identifiable information (PII). Your leadership team is concerned that this PII is being stored as part of the regular chat logs, which are reviewed by internal or external analysts for customer service trends. You want to resolve this concern while still maintaining data utility. What should you do?
Select one answer.
Marked answer: C
Community Discussion
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
Chose C1
Agree with C
2
since D talks about 'Text' and not image - it is not a suitable answer I guess.
