Multiple company assets were reported by vulnerability scanners as being vulnerable to CVE-2017-11882. This vulnerability affects applications installed on workstations. The SOC team needs to take action and apply the new vulnerability patch that was just released. The team must first create a cause for each of the identified assets in ServiceNow IT Service Management (ITSM), in order to notify the IT department. Next, the team creates a task in the main playbook, which extracts the list of assets from the scanner report. After the list of assets are created, what are the two solutions that the SOC team could take so that a case could be created and a patch installed? (Choose two.)
Select 2 answers.
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