An organization is experiencing issues with user security testing and training in which a contracted phishing tester's messages are being blocked before they get to the users. It is determined the NGFWs are blocking the traffic, and that the firewall administrator needs to resolve the issue and allow the messages through. The administrator sees that the data loss prevention (DLP) engine appears to catch the traffic because there is sensitive data in the messages, and in review, finds at least 50 different patterns that have been caught. Which two steps are required for the administrator to complete the request? (Choose two.)
Select 2 answers.
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