ITIL-4-FND Question 93

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• 2

  5.2.4 Change enablement The purpose of the change enablement practice is to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.

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  I believe "change control" is ITILv3 while in ITILv4 "change control" is rebranded to "change enablement"

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  B Change enablement practice - The practice of ensuring that risks are properly assessed, authorizing changes to proceed and managing a change schedule in order to maximize the number of successful service and product changes.