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ITIL 4 Foundation · ITIL
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
A, is the correct answer.
Availability management activities include: negotiating and agreeing achievable targets for availability ●● designing infrastructure and applications that can deliver required availability levels ●● ensuring that services and components are able to collect the data required to measure availability ●● monitoring, analyzing, and reporting on availability ●● planning improvements to availability. Then A, is correct.