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ITIL 4 Foundation · ITIL
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An organization can differ in size and complexity, ranging from small businesses to large multinational corporations. It employs various functions, roles, and processes to achieve its objectives effectively. These functions help structure operations, allocate resources, and ensure strategic goals are met.
In ITIL 4, a practice is defined as: "A set of organizational resources designed for performing work or accomplishing an objective." And it's emphasized that: Practices can vary in size and complexity, depending on the needs and scale of the organization. They may include multiple functions, processes, roles, and tools. Thus, practices are flexible — they scale up or down, and they use a variety of components (including functions) to achieve their purpose.
B per definition