ITIL-4-FND Question 56

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose A1

  2.2.2 It is important to identify these roles in service

• 7

  A It is important to identify these roles in service relationships to ensure effective communication and stakeholder management. Each of these roles may have different, and sometimes even conflicting, expectations from services, and different definitions of value.

• Chose A13

  It is important to identify these roles in service relationships to ensure effective communication and stakeholder management.