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Question 31 of 127
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Select one answer.
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This includes establishing a baseline of current performance, understanding current process capability, and so on. Essentially measuring and/or understanding the present situation realistically.
"Where are we now?" — Assess the current state. This includes establishing a baseline of current performance, understanding current process capability, and so on. Essentially measuring and/or understanding the present situation realistically.
This is a tough one. My best educated guess is D.