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ISTQB Certified Tester Foundation Level (CTFL) v4.0 · ISTQB
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Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
- The purpose of a review is to find defects and improve the quality of the work product, not to criticize or blame the author. Reporting defects objectively means describing them factually and constructively, without using negative or emotional language that could offend the author or damage their motivation. This way, the author can take the feedback positively as an effort at improving the product and not as a personal assault. Verified Reference: A Study Guide to the ISTQB Foundation Level 2018 Syllabus - Springer, page 138.