HOTSPOT Welcome to the Enterprise Help Desk System. Please work the ticket escalated to you in the help desk ticket queue. INSTRUCTIONS Click on the ticket to see the ticket details. Additional content is available on tabs within the ticket. First, select the appropriate issue from the drop-down menu. Then, select the MOST likely root cause from second drop-down menu. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
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