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ISACA Certified in Risk and Information Systems Control · Isaca
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Answer is A. business owner doesn't usually conduct testing themselves. They would typically review the testing outcomes or conduct User Acceptance Testing (UAT) to ensure the change aligns with business objectives
A. Approved by the business owner. The approval of changes by the business owner is a crucial step before promoting changes to the production environment. This ensures that the changes have been reviewed and authorized by someone with the appropriate authority and understanding of the business implications. The business owner's approval typically comes after thorough testing and validation processes, ensuring that the changes meet the required standards and do not introduce new risks or issues. This step is essential for maintaining the integrity, stability, and security of the production environment.
B. tested by business owners. It is most appropriate for changes to be promoted to production after they are "B. tested by business owners." Testing by business owners ensures that the changes have been evaluated from a business perspective, and any potential impact on business processes, functionality, or user experience has been identified and addressed. This helps prevent unintended consequences and disruptions when changes are deployed to the production environment. While other options (approved by the business owner, communicated to business management, initiated by business users) are relevant aspects of the change management process, testing by business owners is a crucial step to ensure that the changes are suitable for deployment and aligned with the organization's business needs and goals.