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AWS Certified Cloud Practitioner · AWS
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B. Use AWS Infrastructure Event Management (IEM) support. This is offered to Enterprise Support customers to help plan for big changes
B. Use AWS Infrastructure Event Management (IEM) support. AWS Infrastructure Event Management (IEM) support helps customers prepare for and respond to events that could impact their AWS infrastructure, such as product launches or traffic spikes. It provides proactive guidance, best practices, and recommendations tailored to the company's specific situation and requirements. By leveraging IEM support, the company can ensure that its AWS infrastructure is properly configured, optimized, and ready to handle the anticipated increase in website traffic.
https://docs.aws.amazon.com/awssupport/latest/user/aws-support-plans.html