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ISACA Certified Information Security Manager · Isaca
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A. Escalation procedures An information security manager cannot take that decision at the moment without following the procedure.
A. Escalation procedures. Escalation procedures typically outline the steps and criteria for involving external parties, such as third-party support providers, in the incident response process. These procedures help determine when it's necessary to seek external expertise or assistance in mitigating and resolving a security incident. This could include scenarios where the incident exceeds the organization's in-house capabilities or expertise. Therefore, escalation procedures are the primary means for authorizing such transfers.
Keyword "defined" by, that is a procedure. If they stated "authorized" by, that could be one of the stakeholders like the ISM.