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ISACA Certified in the Governance of Enterprise IT · Isaca
Select one answer.
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Agree with B. Change management plays a critical role here.
b is right
The FIRST IT governance action to correct the problem of declining code quality and introduced security flaws in updates to the primary customer-facing software should be to review: B. The change management control framework. Reviewing the change management control framework is the most appropriate initial step to address the problem described. The change management control framework encompasses processes and procedures for managing changes to software systems, including updates and modifications. By reviewing the framework, the organization can identify any gaps or weaknesses that allowed the introduction of flawed code and security vulnerabilities during the update process. This review helps ensure that robust controls and practices are in place to maintain the integrity and security of the software throughout the development and deployment lifecycle.