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ISACA Certified in the Governance of Enterprise IT · Isaca
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
Try C first. If it doesn't work, or the business team will not have it, then B
B. Ask the CEO to be the sponsor of the program.
C. Engage a reluctant business unit to conduct a proof-of-concept pilot. Given the resistance from business units accustomed to operating autonomously, the CIO's first step should be to engage a reluctant business unit in conducting a proof-of-concept pilot. This approach allows the business unit to experience firsthand the potential benefits and efficiencies that the ERP system can bring. By involving them in a smaller-scale pilot project, the CIO can demonstrate the system's value, address concerns, and gather feedback to tailor the implementation approach to better suit the needs and preferences of the business units.