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ISACA Certified in the Governance of Enterprise IT · Isaca
Select one answer.
Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
I think ISACA's point of view emphasizes monitoring and control to ensure continuous improvement and value optimization. Hence the answer A. I logically thought C too
C. conduct a portfolio review to assess the benefits realization of IT investments.
As per ISaca material, an IT BSC will help with identifying the business value for IT as a whole. Why is A the answer? Performance metrics will only tell you how an aspect of IT is doing, rarely translates into value from my professional experience.