Certification of Capability in Business Analysis Practice Mode

Community Discussion

Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.

• Chose C2

  Key performance indicators (KPIs) are measurable values that demonstrate how effectively an organization is achieving its business objectives. In this scenario, Henry and Fred are measuring productivity before and after the implementation of the solution to evaluate its impact on the business need. This aligns with the use of KPIs to assess performance and determine the success of the solution. The BABOK Guide (Chapter 7: Solution Evaluation - Measure Solution Performance) highlights the importance of using KPIs to evaluate the effectiveness of a solution in addressing the business need. Benchmarking productivity before and after implementation is a common practice to measure the real effect of the solution using KPIs.

• Chose C1

  Key performance indicators

• Chose C2

  C. Key performance indicators