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Certified Associate in Project Management · PMI
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- Quality assurance (QA) is a proactive, process-oriented approach that focuses on preventing defects by improving project processes. It audits quality requirements and quality control measurements. Quality control (QC) is a reactive, product-oriented approach that focuses on identifying defects in deliverables through inspection, testing, and measurement. QA asks "Are we using the right processes?" while QC asks "Does the deliverable meet requirements?"