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Salesforce Certified Business Analyst · Salesforce
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Written by other learners. Comments can disagree with the marked answer — check the official documentation when in doubt.
As per SF documentation: "If you’re able to learn the customer’s language, and use it to verify what they’re saying or asking for, you’ll show a true devotion to understanding their business. This builds trust while preventing things from getting lost in translation. For example, use the language of the customer when you document business requirements. That way, anyone on their side can pick up a requirement, immediately grasp what’s being asked for, and then contribute to a discussion without introducing potential misunderstandings."
It's recommended to use stakeholder language
The Trailhead BA module already recommends using stakeholder language.