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Least privilege access (LPA) to ALL Other users, answer is "D" - Only 2 users access with higher level access. LPA indicates do give Only the least amount of privileges to a user that are necessary for their job/role function. Nothing less/nothing more.
Least privilege: Least privilege is a security principle that states that users should only be granted the minimum level of access or permissions necessary to perform their job functions. By restricting access to the administrator console of the help desk software to only the IT manager and the help desk lead, the IT manager is adhering to the principle of least privilege, ensuring that only those individuals who require administrative access have it, thereby reducing the risk of unauthorized access and potential misuse. Given the scenario described, the security technique that the IT manager is setting up by restricting access to the administrator console of the help desk software is Least privilege. This approach aligns with the principle of least privilege by granting administrative access only to individuals who need it to perform their job responsibilities.