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Question 40 of 46
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- Correct answer : B — Adopt the iterative Plan-Do-Check-Act improvement cycle. A . Incorrect. A sequential, phase-gate approach is rigid and focuses on project governance rather than enabling continuous improvement. Evolving the PMO value proposition requires iterative feedback and adaptation, not just linear stage gates. B . Correct. The Plan-Do-Check-Act (PDCA) cycle is a continuous improvement framework that allows the PMO to test changes, measure results, and adjust services based on stakeholder feedback and performance data. This iterative process aligns with the need to evolve the value proposition over time. C . Incorrect. A one-time cost-benefit analysis provides only a snapshot evaluation. Evolving the PMO value proposition requires ongoing assessment and adjustment as organizational needs, priorities, and maturity change, not a single analysis. D . Incorrect. A yearly review is too infrequent and narrow to drive ongoing improvement. While periodic metrics review can be part of the process, it lacks the iterative, action-oriented cycles needed to continuously evolve the PMO's value proposition.