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Question 33 of 204
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shouldve establsihed acceptable communications earlier on
The correct answer is: B. Acceptable communication channels ✅ Explanation: An acceptable communication channels document (often part of the communication management plan) specifies: Preferred methods of communication for each stakeholder (email, phone, in-person, etc.). Alternative contact methods in case primary channels fail. If the project manager had prepared this, they would have known to call the stakeholder instead of relying solely on email, avoiding the communication gap.
Acceptable communications channels isn't an actual document named in any of my Project+ books, but a RACI matrix doesn't fit. Risk Registry doesn't fit. Staff directory would have his contact information on it, but it wouldn't indicate he prefers to be called. If anything this would belong on a Communication Plan but that isn't an option.